You are currently browsing the tag archive for the ‘Trust’ tag.
If you’re a leader, then people will look to your crystal ball to provide some reassurance about the future. The problem, of course, is that you have no magic crystal ball and can’t tell the future better than anyone else.
But did you notice that I used the word “reassurance”? Because that’s what people are really seeking. Being able to tell the future is one way to do that, but not the only way. Honestly, if you try to rely just on THAT skill, people are going to be skeptical because they know that nobody has the ability.
So what is it about, then?
Read the rest of this entry »How much do you trust those you do business with?
I’ve talked a lot about delivering to expectations, but this is something different. This is about trust and integrity.
The fact is that society only functions well when people are able to trust each other. Not only on a transactional level, but also at the personal relationship level. Let me give you an example.
We’re creating more and more innovative team structures. Some people are at home, some in the office, some in a remote office, ….
It’s truly exciting as we discover how much work is independent of location.
But the challenge is that not everyone is on an equal footing.
I was listening to a great conversation with Ed and Peter Schein recently. They threw out a powerful concept:
“Accountability and transparency are needed when you don’t have trust and openness.”
Since I’m a fan of both trust and transparency, this challenged my thinking. But I think they have a great point which is worth exploring.
Read the rest of this entry »
Your company is on a great and important mission. You’ve done the work to align your values and measures.
Fantastic!
And then you shoot yourself in the foot by being inconsistent. It’s a matter of trust.
Read the rest of this entry »
SOME CONVERSATIONS are more confused than helpful. Nothing seems to be working. I don’t think I’m making progress.
I’m sure you go through times like this too.
My personal coping strategy is to step back, breathe, and try to see the bigger picture. That’s easier to say than to do, of course, but I try to give it a go.
MANY CLIENTS I WORK WITH experience a sense of isolation.
It’s not that they don’t have lots of people around them, but that they’re stuck with the idea that they can’t open up to their friends, employees, and partners. Sometimes that’s why they hire a coach.
We always find that there are more resources at hand, though. It’s really more about getting hung up on the idea that you need to have all the answers, and look professional.
WE GENERALLY STINK at making commitments. OK, maybe you’re fantastic, but I know that I stumble with this all the time.
And I’m not talking about flaking out on your New Year’s Resolutions. I’m referring to how we rely on others around us to create a successful business.
I’ve been in a class this week called The Foundations of Generative Leadership. Don’t be thrown off if the phrase sounds a little weird or even New-Agey. This stuff is incredibly practical.
So let me unpack this concept of “commitment” in the business context.
WHEN YOU LIGHT SOMEONE ELSE’S CANDLE, your own flame is not diminished.
How incredibly unusual is that? If I give you some of my money, I no longer have it. When I give you my food, I can’t eat it myself.
We’ve built an entire world economy on the beliefs of scarcity, which makes supply and demand powerful forces.
Not everything is that way.
YOUR EXPERIENCE OF THE WORLD comes through many filters and lenses.
So I was inspired by a discussion with my friend Joanna last week, where she explained her belief that TRUST is one of the major factors by which you interpret circumstances.
There’s a lot of wisdom in this.
Imagine that your experience with government regulation hasn’t been all that positive, either personally or in your business. Read the rest of this entry »
The Values-Based Business 