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Optimism is a key tool of leadership. Why? Because it creates energy in yourself and others, helping people to focus on moving forward rather than retracting in despair.

But the word “optimism” tends to feel a little bit forced these days; it sounds like maybe it’s something you’re either born with or not.

So I’m working on building my intentional positivity.

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The world is made by us and what we do. The challenge is thinking that we’re individually so insignificant that we can’t possibly make a difference.

Here’s the way out of that fallacy: Maybe it doesn’t matter if you change the world, but instead just for one person at a time.

That particular employee. That one customer. Your child. Your neighbor.

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