You are currently browsing the tag archive for the ‘Values’ tag.

In 1987, Warren Bennis and Burt Nanu created the term VUCA to describe the leadership challenges created from a world which was increasingly Volatile, Uncertain, Complex, and Ambiguous. It became more popular because the acronym captured some of the tension that people were feeling in many industries and organizations.

There’s no question that most of us are experiencing this.

How do we deal with it? In the coming weeks, I’ll introduce you to a replacement VUCA which leads you to constructive action. It starts with Values.

Read the rest of this entry »

There are many times in business where it feels like you don’t know where you’re going. Employee issues. Customers giving you grief.

It just feels like the formula isn’t working anymore.

So what do you do when it feels like a need for change somehow?

Read the rest of this entry »

Amazon.com is now over half a million people. For such an incredibly automated service, this is an astounding number of employees.

But you’d be hard pressed to find ANY business where its success doesn’t lie in the hands of its people.

So how do they manage this?

Read the rest of this entry »

RECENTLY I HAD A GREAT DISCUSSION with a local service club about Conscious Capitalism. One of the members remarked that he’s heard about companies wanting to “do good” for decades. So what does Conscious Capitalism – and similar kinds of thinking – bring to the discussion?

This is a fabulous question! Because, in fact, some companies have engaged in Corporate Social Responsibility (CSR) and other kinds of philanthropy for a long time.

What’s new is how this is growing and accelerating. First, because people have been developing some core competencies and given us a language.

Read the rest of this entry »

Your company is on a great and important mission. You’ve done the work to align your values and measures.

Fantastic!

And then you shoot yourself in the foot by being inconsistent. It’s a matter of trust.

Read the rest of this entry »

THE WORLD SEEMS like it’s sliding all over the place. Things we assumed were solid and unchanging are being constantly questioned.

Even my kids have noticed.

The honest truth, though, is that your business foundation is as solid as you want it to be.

Read the rest of this entry »

RECENTLY I WAS READING an interview with Jay Gould, CEO of Interface Corp. He has wonderful experience leading a variety of companies, large and small.

He described a trend he’s noticed called “purpose-washing.” He uses it to describe companies that slap a message of purpose on their outreach to employees because they’ve heard that Millennials want that kind of thing.

That’s like declaring “New and Improved!!!!” because you want something to say on the box that looks exciting.

Read the rest of this entry »

PEOPLE OFTEN COMPLAIN that companies only worry about the current quarter, or even the current week.

I don’t care if you’re a one-person business, or a billion dollar mega-corporation. You care that the business is going to survive. For years, decades, even forever.

As a leader, your role is to plan for that future, to lay the groundwork and structure for enduring success. So don’t complain about the shortsightedness of the stock market, or the regulators, or your boss. It doesn’t help.

Read the rest of this entry »

WITH THE RIGHT ATTITUDE, building solid technical skills is much easier.

This is the philosophy of Canidium, a rapidly growing consulting business which focuses on sales and service performance improvement via strategic guidance and systems integration and support for their clients..

It’s a pretty technical set of services, but I was intrigued by the notion that this company puts people first: Both its customers and its employees. Read the rest of this entry »

THE PARLOUR is a Colorado chain of salons stretching between Fort Collins, Boulder and Denver.

Led by Gene Cahill, it was started in Fort Collins in 1998 to fill a perceived gap in excellent, personal salon services.

That’s what you’ll see from the outside. Read the rest of this entry »

Enter your email address to follow this blog and receive notifications of new posts by email.

Blog categories