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We’re creating more and more innovative team structures. Some people are at home, some in the office, some in a remote office, ….
It’s truly exciting as we discover how much work is independent of location.
But the challenge is that not everyone is on an equal footing.
One of the key frustrations that employees have identified with returning to the office is that they haven’t heard what the plans are.
I get that. As a leader, you want to have a plan that’s solid, one that’s been checked out and can be committed to your folks. Otherwise you might look flaky.
But you have to fight that urge. Your people deserve more respect and need to know what’s in the works before it’s totally solid. And you need their feedback.
Perhaps you’ve noticed that some relationships have drifted a bit over the recent months. The fact is that all connections will tend to wither if not tended to, and communication has become difficult.
For me at least, it seems like I’m doing a lot more communicating than I did last year. With end-to-end Zoom meetings and a deluge of emails, I certainly am having many conversations. But are relationships suffering?

Well, there are different levels of communication. Humans are inherently social animals, and we need regular interaction to be happy and get things done. Yes, even introverts.
Read the rest of this entry »Things are changing quickly, but making progress slowly. It’s all very confusing.
Certainly my sense of time has gotten all screwed up since March.
The challenge is that you, as leader, are tasked with leading communication for your organization.
Read the rest of this entry »The world is an incredibly complicated place, and it drives me nuts sometimes.
Just when I think I’ve teased apart one problem, I find it’s connected to something else. And on and on!
So how should we deal with this fact of life?
Read the rest of this entry »You may be asking people to make tough sacrifices right now. Reduced hours, changing jobs, making tough decisions.
You’ve thought a lot about it, so you’ve laid out the new plans. Letting every person know what they need to do and how.
But this is missing a key element: Why?
Read the rest of this entry »Video conferencing has taken over our lives! Many of us are feeling the effects.
And the loss of human contact.
I was talking about this with a friend recently. She’s an expert in public speaking, and has been working with presenters to adapt themselves to the online format. The changes go a lot deeper than you might think!
Read the rest of this entry »
Your company is on a great and important mission. You’ve done the work to align your values and measures.
Fantastic!
And then you shoot yourself in the foot by being inconsistent. It’s a matter of trust.
Read the rest of this entry »DO YOU HAVE DIFFICULTY running the same old job postings that everyone else in your industry is doing?
Stop it! As a mission-driven, values-based organization, you can take an entirely different approach.
Check out this article that I published on the Conscious Company Media site:
Values are king at social impact jobs
In my decades as a business consultant, I’ve learned that many of the technical skills — most of the stuff in the job description — are trainable. What really makes someone suitable for a job at your mission-driven enterprise is how well they align with your mission and values.
2016 WAS A BRUTAL YEAR for relationships in this country. With so much focus on political divisiveness, we took many steps backward in civility.
It’s time to repair the damage.
That’s why I was so intrigued by a presentation I saw this week from Kathy Ziola at the ICF Colorado meeting.
Kathy has spent many years studying and teaching about Compassionate Conversations. As the head of Communication Works in Denver, she is dedicated to non-violent communication.