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It’s a great idea to ask for feedback from your employees. It’s part of letting them know you care, and want to improve.

So you gather up your courage and ask people for feedback, both one-on-one and as a group.

But here’s the hard part: showing them that you’re taking action. Why is that crucial?

Because it tells them about your honesty and integrity.

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I’m involved with several organizations for which this is the beginning of the new year. Not on the traditional calendar, but in the way we think and plan and organize.

January 1st is just an arbitrary date, right?

So now might be a good time – as good as any – to make some decisions.

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Recently I had a chance to connect with the Fort Collins Chamber’s Talent Summit, which focused on the 2021 emphasis of workers returning to the office. There were a number of golden nuggets that I’ll explore in the coming weeks.

McKinsey has done a big study on Return To Work, and discovered that 29% of employees would consider switching employers if required to return to the office full time. That’s a stunning number, something we couldn’t have predicted a year ago.

If this transition is mismanaged, you could easily lose over a quarter of your workforce. And probably the most valuable workers, since they have the greatest mobility to other companies.

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As we roll into a new year, we have an opportunity to look at things with fresh eyes. Of course we all know that there’s little that’s actually special just because it turned to January, so it’s mostly a mental game we play with ourselves.

But mental games matter – a lot!

And because we’re all going through this experience together, momentum tends to grow at a faster rate. So it’s time to take advantage of this

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Sometimes it’s better to wipe the slate clean.

Not that you’re ACTUALLY going to do that most of the time. This is a mental exercise, intended to open up possibilities and get your imagination going again.

Usually we take actions based on current relationships, current priorities, and what’s happening right now. Which is fine – stuff needs to get done. But you may never get to planning for a better future.

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Many of my readers are really struggling right now. Loss of work, lack of direction, confusion.

I had a chance to coach someone recently who was sensing this quite profoundly. Confined to his house, without work prospects, he’s finding it hard to move forward in any useful direction.

But here’s the thing: he’s actually been given a gift.

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Leading in business is about planning. Creating plans, executing plans, and monitoring progress against those plans.

Here’s the problem: creating plans is about the future, then everything after that is about living in the past.

When are we ever in the present? Here’s why that’s important:

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This should be an easy question to answer, right? You’re the boss, so you’re steering the ship!

But there’s a good chance that when I listen to you, I’m hearing you mention a lot of other people. The employee who called in sick. Those customers who just keep demanding. The weather. The government.

I get it, I really do. It feels like I’m just a tiny boat on the water, at the mercy of anything and everything.

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Maybe you’ve been discouraged because the better future you’ve been hoping for still doesn’t seem to be on the horizon.

At some point, though, you’re going to have to make it happen. It’s going to take focused, intentional effort. That’s what it means to be a leader.

I was thinking about this because of my recent health scare. Thankfully, I survived this time due to the talent of some great doctors. But it got me pondering the larger questions in my life.

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Wouldn’t it be nice if plans always worked? But they don’t.

The problem, of course, is that Reality continues to do what it wants, despite the best planning. It sure would be nice if the rest of the world lined up the way I want, but rarely does it work out that way.

So why bother? Why not just spend every moment just responding to whatever’s thrown my way, with all the cleverness and energy I can muster?

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