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When Damar Hamlin was injured in the Monday football game last week, it reset our thinking about who these players are and how much we demand of them.
It was hard for us to see everything suddenly stop – for minutes, then for an hour, and then the game was indefinitely postponed.
This brought to mind other challenging situations I’ve seen over the course of my career. Many years ago I observed that all it took was to tell my boss that “I have a family emergency” and all of a sudden all other priorities dropped.
Read the rest of this entry »We all screw up. Well, maybe not you, but the rest of us sure aren’t perfect.
It’s called being human.
The problem is that we also get very judgemental and unforgiving. So this creates general internal stress, exacerbated by lack of sleep and other things going on in our lives.
Read the rest of this entry »We work our butts off, and do everything we can for business success. Many times it feels like I’m so tied up in it that there’s nothing else.
Then something comes up that makes me realize there are more important things.
My mother died recently, so of course there a lot of logistical things to take care. But more important are the relationships I’m reconnecting, all over the world. And it’s fascinating to see how my friends and colleagues support me, even though they never met her.
Read the rest of this entry »These times have been unsettling for all of us, and seem to be shaking the very foundation. And it’s going to go on even longer, sad to say.
For me, the key words have been Flexibility and Patience.
Flexibility, because it seems nothing has been going according to plan for weeks now. Patience, because I have to spend a lot of time waiting for others to sort things out. But there’s one more word.
Read the rest of this entry »We all know compassionate people, those who brighten the world by their very existence. You just know they’re making the world a better place.
Business doesn’t have that reputation. It’s about making products. Delivering services. Being profitable. Attacking competitors.
That’s a very functional feeling, even hard-edged. Especially when you’re talking about the numbers.
As your business grows and matures, it is almost inevitable you will ask yourself whether to buy or lease space from which to operate. Here are a few key considerations when making this decision.
So what does it mean for a company to have a more compassionate approach? And does it matter?
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ABSOLUTELY AMAZING THINGS HAPPEN when you stick to a great mission for years.
I wrote about The ShareLingo Project a couple of years ago, so I was super excited when James Archer contacted me about what’s been happening. It turns out that he’s just 22 days away from launching his new book about developing programs which build cross-language learning through cross-cultural relationships.
Quick synopsis: ShareLingo brings together small teams of English and Spanish speakers where they learn the foreign language from each other while building personal relationships and deep appreciation for culture. Feel free to check out that previous article for more of the story.
2016 WAS A BRUTAL YEAR for relationships in this country. With so much focus on political divisiveness, we took many steps backward in civility.
It’s time to repair the damage.
That’s why I was so intrigued by a presentation I saw this week from Kathy Ziola at the ICF Colorado meeting.
Kathy has spent many years studying and teaching about Compassionate Conversations. As the head of Communication Works in Denver, she is dedicated to non-violent communication.
COMPASSION 
is an interesting topic, so I was fascinated by a challenging article by Jeff Mowatt entitled Is compassion the fourth bottom line?
He makes a powerful argument that improving peoples’ lives can be just as important as any other business objective. In fact, one could even state that it’s more important than any other objective, because it’s what makes a business sustainable.
Unfortunately, I think the evidence would show us that successful companies could rarely be described as compassionate – to customers, employees, or society.
At least the way we currently define success.
The Values-Based Business 