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As the boss, you may think that leadership is all about making the plan, communicating the plan, and measuring progress.
That’s kinda true, but it’s not the whole story. Not even the most important part.
The plans create a structure and organization. Great! But rarely do they create the focus and energy for getting results. That comes from where you spend your attention.
Read the rest of this entry »I’d love to participate, but I’m too busy right now.

It seems like busy-ness is the universally acceptable excuse for anything. We’re all busy, busy is good, and it’s the way we’ve defined life.
As a result, I’m finding it fascinating to be in a place of having more time to be intentional. I took a break from marketing my coaching business this year, and as a result I created a bunch of time to focus on my other priorities.
It’s a bit disorienting, honestly.
Read the rest of this entry »That quote is attributed to Peter Drucker, the amazing leader who helped redefine business in Japan and then around the world.
It’s good to remind ourselves that plans and strategies are fine – even necessary. But the real foundation of getting anything done is the culture of the organization.
This brings to mind a year in an organization I worked for about twenty years ago. The company was getting into serious financial trouble, and it was noted that growth in the number of employees was getting out of hand while the economy was headed the wrong direction.
Read the rest of this entry »Even if your workers are working for a paycheck, it’s wise to learn from those who are leading volunteers.
I’ve learned a whole lot from volunteer-driven organizations, and am currently involved with several myself. In that environment, if people aren’t getting their needs met, they can simply walk away. This is one of the natural things about leading these kinds of groups.
When you’re giving someone their pay every week or two, it’s easy to fall into the trap that their loyalty will continue as long as the pay and benefits are good.
Not true.
Read the rest of this entry »As the leader, it’s your job to address mistakes and imperfections.
That can be SO tough, because of course you want to maintain certain standards and push towards a more ideal future.
And, let’s be honest, there can be a bit of ego involved. Especially if this is the organization that you started.
Read the rest of this entry »As the boss, you think your role is to tell everyone else what to do. And it kinda is, in a way.
The trap is to think that it makes you more important than the other people. It doesn’t. Sure, your decisions might be complex and challenging. But you’re probably not the one who is actually, directly, delivering value for the customer.

And if you look at the big picture, ALL work is worthy of respect and honor. Even the planning you do.
Read the rest of this entry »Yeah, I’ll confess: I’m an engineer.
So it’s fascinating to me that I’m much deeper now into the “people side” of business. I love that people are SO much more challenging to work with!
A never ending cascade of depth and complication. But my engineering side does come out, because I tend to see everything as a process which can be designed and improved.
If only people were that simple.
Read the rest of this entry »Sometimes it’s your job to communicate the bad news. It might be one of the toughest things you have to do.
There are plenty of resources which give great advice for doing this in personal circumstances, like when you have to say that a loved one has died. But I’m surprised that there isn’t as much help for doing this in the work context.
Over the years I’ve had to both receive and give bad news on the job, sometimes on the same day. I thought I’d share some principles which have helped me.
Read the rest of this entry »Your employees and partners are looking to you for direction. Perhaps you’re also looking for direction “upstairs”, whether that’s bosses, industry leaders, regulators, or whoever.
But there are many ways that top-down direction can fail:
Read the rest of this entry »My article last week got me reflecting more about ambiguity in general. Because it’s not just about risk analysis, but dealing in an environment which is unpredictable. Where every action – or inaction – can lead to unexpected results.
It feels more important right now, because the whole world seems more unpredictable than before. But I would argue that it’s not substantially different than before, and in fact things are stabilizing after surviving the once-in-a-lifetime pandemic experience.
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