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By now you’ve probably heard the term “quiet quitting.” It describes an employee who’s just putting in the time and doing the bare minimum.
It’s not a new concept, though. I’ve known many disengaged employees (or volunteers or partners) over the course of my career. So I’m not sure if the number has increased.
Or maybe we just created a term for it.
Read the rest of this entry »It seems like I’ve spent my whole career fixing problems. And don’t get me wrong, there are many problems which need solutions.
But there’s something more important about being a leader.
People aren’t problems to be solved. And the challenges they run into aren’t really about that either. It’s much more organic and heart-centered.
Read the rest of this entry »Leadership is about telling people where to go and what to do. Right?
Well, no.
The truth is that, as Marshall Goldsmith proclaims, leadership is 80% listening. How do we resolve this disconnect?
AS I WAS DRIVING DOWN THE STREET YESTERDAY, I saw a business proudly displaying a sign out front:
“We care about our customers and what’s best for them”
This kind of thing just drives me crazy. Seriously, somebody thought this would be an effective marketing strategy?
A JOYOUS EASTER to all my Christian friends!
This is the most important day of the year. Not only for religious reasons, but for becoming a new person.
We all need that renewal. We’re fallen.
My wish is that you will find spiritual strength in this Easter season. When you’re stronger, your business will be too.
But first, chocolate!
JASON BRABSON IS CHANGING THE FACE of non-emergency medical transportation (NEMT) in Fort Collins.
You might remember that I wrote about Heart and Soul Paratransit last year, and the progress he’s made has been amazing. If you recall, this business is dedicated to transporting infirm and disabled for medical treatment.
That’s what taxi services, Dial-A-Ride and Dial-A-Taxi supposed to do, of course, but the service is … unpredictable and unreliable.
JASON BRABSON’S HEART ACHES for the injustice he’s seen.
His most recent career has been as a mobility cab driver, and he’s directly seen how cruel transportation can be for the disabled and elderly. Public options aren’t great in this town, and private companies don’t treat their passengers well at all.
So Jason’s fixing it.
STEPHANIE HEACOX is launching a great new business, Senior Homeshares. It’s built on a powerful personal motivation to address pain and reduce anxiety.
You see, a few years ago, her mother was in the usual end-of-life bind about housing. She couldn’t sustain the family home, but didn’t want to move into Assisted Living or one of the other services for people who need support.
The financial burden was part of it, of course, but also the difficulty of making decisions to become dependent on others.
HOLIDAYS like Christmas, Eid ul-Fitr and Passover are important at multiple levels. We enjoy them perhaps as cultural touchstones, but even more important is the core grounding of each event.
These examples happen to be religious, but you can find similar secular examples. In the US we’ve adopted Memorial Day and Labor Day as the unofficial beginning and end of summer. And like everything in this country, it seems they’ve also been overtaken as consumer events.
But the core behind these remembrances is quite deep, based on the loss of lives in military battle, and the conflict between management and labor in the Industrial Revolution.
SALVATION IS AT HAND! Christ is risen!
I would like to take this moment to extend to you the warmth and joy of this, our most holy day of the Christian year. Nearly 2000 years ago, Jesus showed us our path out of sin and into God’s loving presence.
Are you taking time every day to build this into yourself and your business? I don’t care if you market yourself as a Christian company. But certainly you should be letting your values shine forth.
The Values-Based Business 