Build a great company on a powerful foundation!
We’re the absolute best at what we do! In the world!
Is that really true? And more importantly, is that what our customers and stakeholders need from us?
It’s good to step back and ask this kind of question periodically, because it’s easy to fall in the trap of trying to be the absolute best at something people don’t really care about.
Read the rest of this entry »The real world never lines up the way you’d like it to. There are always imperfections.
Of course, this is incredibly frustrating – even if you don’t think of yourself as a perfectionist.
This comes to mind because I’m currently working on a yearly budget. And I don’t dream in spreadsheets.
Read the rest of this entry »Sometimes I find it hard to see a positive future. Perhaps you also have days where it feels like you’re stuck in problems and drudgework.
I’ve found that it’s really much more about my own attitude than what’s happening outside me. I’m the one who’s stressing myself out.
I suppose this might happen to you as well?
Read the rest of this entry »One of my challenges is being able to constantly flip between the big picture and the detailed picture. And I know others can struggle with this too.
I’ve been neck deep in spreadsheets, which is not exactly my most favorite place to be. And then I get yanked over to dealing with someone who felt ignored. Then over to that email conversation I forgot to reply to yesterday.
Sometimes it feels like I’ve done nothing but look at details.
Read the rest of this entry »Sometimes opportunities just pop up out of nowhere!
I’ve been teaching a class recently which talks about the idea of being open to opportunities.
“Luck favors the prepared mind.”
Louis Pasteur
I have to confess that I don’t favor using the word “luck” in this context, because it feels too random and out of control. The fact is that opportunities happen all the time, but most of the time we’re not prepared to do anything about them.
Read the rest of this entry »Sometimes it’s your job to communicate the bad news. It might be one of the toughest things you have to do.
There are plenty of resources which give great advice for doing this in personal circumstances, like when you have to say that a loved one has died. But I’m surprised that there isn’t as much help for doing this in the work context.
Over the years I’ve had to both receive and give bad news on the job, sometimes on the same day. I thought I’d share some principles which have helped me.
Read the rest of this entry »Sometimes an exciting new possibility opens up for you. But should you jump on it?
That can be a tougher question than it looks on the surface. At first, it might appear simple: If I have time, and it’s not too risky, why not?
The problem can be is that you don’t know all the factors up front, and it may distract you from other things which are more important in the long run.
Read the rest of this entry »Along with exercise and sensible eating, you know that the advice to keep healthy includes staying hydrated.
The idea is that your body performs better when it’s not worrying about running dry. Sensible enough.
But this concept applies to your team as well! How so?
Read the rest of this entry »Your employees and partners are looking to you for direction. Perhaps you’re also looking for direction “upstairs”, whether that’s bosses, industry leaders, regulators, or whoever.
But there are many ways that top-down direction can fail:
Read the rest of this entry »My article last week got me reflecting more about ambiguity in general. Because it’s not just about risk analysis, but dealing in an environment which is unpredictable. Where every action – or inaction – can lead to unexpected results.
It feels more important right now, because the whole world seems more unpredictable than before. But I would argue that it’s not substantially different than before, and in fact things are stabilizing after surviving the once-in-a-lifetime pandemic experience.
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