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Your employees and partners are looking to you for direction. Perhaps you’re also looking for direction “upstairs”, whether that’s bosses, industry leaders, regulators, or whoever.
But there are many ways that top-down direction can fail:
Read the rest of this entry »My article last week got me reflecting more about ambiguity in general. Because it’s not just about risk analysis, but dealing in an environment which is unpredictable. Where every action – or inaction – can lead to unexpected results.
It feels more important right now, because the whole world seems more unpredictable than before. But I would argue that it’s not substantially different than before, and in fact things are stabilizing after surviving the once-in-a-lifetime pandemic experience.
Read the rest of this entry »By now you’ve probably heard the term “quiet quitting.” It describes an employee who’s just putting in the time and doing the bare minimum.

It’s not a new concept, though. I’ve known many disengaged employees (or volunteers or partners) over the course of my career. So I’m not sure if the number has increased.
Or maybe we just created a term for it.
Read the rest of this entry »You’ve been working hard on this impending change. You worked out the kinks, and you figured out what order you need to talk to people. Managers first, then key employees, then key partners, then the broader population.
And you’ve been getting your mind around this for – what, three months now? Seems like it’s taken forever. But we’re almost ready to make the Big Announcement and move forward.
After screwing this up many times, I finally learned a lesson. And it’s very simple:
Read the rest of this entry »Being a leader can be lonely. You feel like you are being watched all the time and you have to act like you have it all together.
I get that.
But here’s the challenge: to ask for help when you need it. Which takes a little vulnerability.
Read the rest of this entry »True leaders understand that their role is to serve others.
That sounds like a contradiction, right? When we think of the typical boss/employee model, it’s very clear which direction serving should go.
You’re the boss, and others aren’t. So they should serve you.
The reality is that this isn’t sustainable.
Read the rest of this entry »We tend to think of leadership as something you achieve, then you get to keep it forever. Or at least a long time.

But I’m a member of an amazing service organization, Rotary International, which has the practice of changing leadership every year. I’m signed up to be the president of the club for the 2023-24 year, and I’m starting to get my mind wrapped around the implications of that. And trying not to get stressed out about it.
But I’m keenly aware that I’m just a temporary seatholder in a long string of leaders, going back to 1977 for our club. It’s a humbling realization.
Read the rest of this entry »The Great Resignation, or Great Reshuffling, or whatever you call it. I’m talking to a whole bunch of people who are re-prioritizing, re-examining, and re-thinking what their work is about.
It’s a major factor in how employees are making decisions right now.
Part of the problem is that everyone has their own priorities and sense of balance. More than ever, it really matters if you have small kids, elderly parents, or are thinking of buying a house when prices are going through the roof.
Read the rest of this entry »There are times when progress is just … S O S L O W. It seems like I’m getting nowhere and wasting time.
Most of the time, that’s all in my head. The pressure is coming from wanting something Right Now.
But most things take some time to develop.




