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As you call people back to the office, you may have a hard time figuring out how strongly to demand that everyone follows the same rules.
There are so many variables! Nature of job tasks, desire for people to connect face-to-face, costs, sanitizing requirements, and so on.
What it comes down to is this: You want to have enough flexibility so that everyone feels reasonably productive, comfortable and supported.
Read the rest of this entry »You might think that today’s message is about reflecting on the year’s goals, and progress made. With what this year has thrown at us, I doubt that ANY of us are on progress with what we were thinking at the beginning of the year.
Either way ahead or way behind, perhaps out of business entirely.
In my case, I experienced a massive “pivot” this year, delivering a lot of services producing amazing Zoom events for clients. It’s been fun, but certainly not my business plan.
Read the rest of this entry »We all want the turmoil to end. Unfortunately, there’s a whole lot which we don’t control right now.
A whole lot that NOBODY controls.
We’re searching for the “return to normal,” or perhaps the “new normal.” Which is fine, but it can be a bit of an illusion.
Read the rest of this entry »As I mentioned last week David Peterson is the Director of Executive Coaching & Leadership at Google.
He mentioned a phrase which stuck with me: “There’s no learning in the comfort zone, and there’s no comfort in the learning zone.” Last week I talked about the first part, today I’d like to focus on the second.
Why does learning push you out of your comfort zone?
Read the rest of this entry »I had a chance to see a presentation by David Peterson recently; he’s the Director of Executive Coaching & Leadership at Google. And a brilliant coach!
He mentioned a phrase which stuck with me: “There’s no learning in the comfort zone.” There’s actually a second part of the statement, but I’m going to talk about that next week.
So why would the comfort zone be a place of no learning?
Many of my readers are really struggling right now. Loss of work, lack of direction, confusion.
I had a chance to coach someone recently who was sensing this quite profoundly. Confined to his house, without work prospects, he’s finding it hard to move forward in any useful direction.
But here’s the thing: he’s actually been given a gift.
Read the rest of this entry »I’ve noticed there are industries with “innovation fatigue.” Social media has been this way, with the rate of change going faster than people can absorb.
It wears people out.
The interesting part is that this rate of fatigue is different for each person and situation. I’ve been a tech geek for over five decades, so I tend to enjoy these innovations more than most people do.
But even I stopped looking for the ultimate word processor 25 years ago. I stopped investing in the latest and greatest laptops a bit later.
Read the rest of this entry »I was recently asked about what to do when it feels like you need to change the core purpose of your business. Another person answered that “your core purpose is always to return money to your shareholders, that never changes.”
I believe that attitude is fifty years out of date.
Sure, if you choose to create a company which is merely about extracting money from your customers and giving it to your investors, fine. But that’s not the people I’m working with.
Read the rest of this entry »There are many times in business where it feels like you don’t know where you’re going. Employee issues. Customers giving you grief.
It just feels like the formula isn’t working anymore.
So what do you do when it feels like a need for change somehow?
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YOU HAVE THE BIG CHANGE you’re trying to take your organization through. You’ve created the wonderful slides which explain why it’s necessary, how the org chart is changing, and even why life will be so wonderful after the change.
And then having all the employees actually change what they’re doing … it slows to a crawl. You even see instances of reverting back to the old patterns.
What the heck is going on?
The Values-Based Business 