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Last week I contrasted the jobs in a large company to the more collaborative engagement in a startup business. It’s not necessary to be a startup, of course, it’s just easier because that’s where new ideas can take off and flourish.

I had a chance recently to talk with a lady in another country who works for a company which connects global contract workers with part-time roles in larger companies. If you’ve used a remote Virtual Assistant, that’s what I’m talking about.

Sure, that lets you outsource tasks to get cheaper labor. We’ve been doing that for decades. But in this case, there’s a larger driving purpose behind it.

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Last week I talked about poor Valerie. She’s a solid worker, but isn’t bringing much loyalty or passion to her job. It’s just a job.

Across the street, though, we have a small startup company of 8 people who are now getting traction. It’s a small enough group that they know each other fairly well, so their teamwork is pretty darned good.

And they’re not afraid to embrace new ideas. It’s part of their culture, after all.

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Valerie has a pretty decent job. She’s pretty good at it, having been in the position for four years now.

It’s not inspiring, but hey, it’s a job.

So how much creativity and productivity do we think she’s devoting to her work?

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How enthusiastic are your customers about your products? Your company?

Of course, you have the most amazing products and services. You strive every day to promote them and to constantly improve them. That’s fantastic.

But … enthusiasm for your company? That’s harder to answer.

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You’ve probably heard the stories by now. An employee just chooses to disappear one day without a trace. No contact at all.

It doesn’t really matter where this phenomenon came from. What matters is what it tells you about your organization. And yes, it really hurts.

There are a few reasons why someone would do this to you:

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You know exactly why employee motivation matters. Productivity. Teamwork. Customer service.

But I run across a whole lot of people who don’t know how to build and nurture that innovation. They think it’s just a magic thing that some people have and some don’t.That’s why I was excited to read Why Managers Must Ask 5 Questions to Empower Employees, one of Gallup’s top 2018 reports. It’s practical and powerful.

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productivityA COUPLE OF WEEKS AGO I talked about how generosity brings loyalty.  Well, it’s time to take this to the next level!

Employees who are loyal stick around.  OK, that’s pretty basic; it’s kind of the definition of “loyal.”

Why do they hang with you through good times and bad?  Because they figure they’re doing something valuable, and they enjoy it.

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love-822501_640A COUPLE OF WEEKS AGO I talked about how gratitude yields generosity.  But that’s not the end of the game by any means.

Generosity also brings results, one being loyalty.  When you’re generous, people think more highly of you.  They want to work with you more.

Stunning insight, right?

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