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ACOUPLE OF WEEKS AGO I talked about expanding the way you look at employee satisfaction. 
It turns out that similar concepts can be applied to your relationship with your customers and competition.
You can really get wrapped up in worrying about your competition. You sell hamburgers, I sell hamburgers, there’s five other places down the street who sell hamburgers. There’s only a limited number of people who want to BUY hamburgers on any particular day, so your mission is to steal those customers away from the competition.
I propose that this is the wrong way to look at it.
WHAT A TIME of celebration and relaxation! People around here are definitely getting into the summer mode, and appreciating the Independence Day holiday with family and friends. I sure am.
It makes me think about the deeper values of this country.
FOR ME, newsletters and podcasts are an important part of my development and inspiration. So a column today by Richard Rohr caught my eye. In it, he states:
Spiritual gifts increase only by using them.
This brings together a whole lot of thoughts I have around the nature of love, of giving, of support.
MY 
SPIRITUAL LIFE can feel a bit dry at times. I know this happens to most people, and it seems to be a part of the human experience that God needs us to learn from.
This time, I decided to try something new. I’m reading a new book called How to Hear God by Lynne Lee. It’s a challenge for me, so I’m taking it slowly, pondering and praying as I go along.
After reading the chapter on journaling, I decided to finally give it a try. Read the rest of this entry »
HRISTUS RESURREXIT! Christ is risen!
This last year has been just amazing, and I’m blessed to be working with such talented and generous people. This blog has been going for less than 16 months, yet it’s generated a level of interest and enthusiasm that I never expected.
I want to offer my sincere thanks for all your support and engagement. I continue to get personal emails, connections, and encouragement every week.
Please take this opportunity to thank all those who are YOUR support – especially in your times of greatest need.
We’re all in this together, after all.
DURING THIS SEASON OF LENT we have a great opportunity to step back and work a bit more on the big picture. I’m not talking about business planning, or even visioning and direction-setting.
It’s more about recognizing the hard work ahead.
How do you take advantage of Lent at the personal level? Many will use it as a time of introspection and spiritual development. Giving up chocolate or coffee might help you do that, but Lent isn’t about denying yourself pleasures and “feeling bad” now so you’ll “feel better” at Easter.
OK, I’LL ADMIT IT: Sometimes my own foundation feels a little uncertain. Despite the fact that I’ve been building this momentum for 15 years now and have been seeing considerable success in the last year, I still have my moments of doubt.
I think it’s part of the human condition.
What do you do when you’re starting to doubt your values and principles? Read the rest of this entry »
OUR 
CHRISTMAS SEASON is now drawing to a close: Today is the twelfth day, and tomorrow is Epiphany!
It’s a time for renewal, in many ways.
The craziness of the secular holiday season is behind us. Even if you just celebrate it as a time to be with family, it can be nuts. Then with gift-giving and religious celebrations, it’s the busiest time of the year.
THIS WEEK is the time to focus on Christmas. It’s an interesting and conflicted time for modern Christians, because our society is telling to focus on buying, giving, rushing, and generally going crazy.
If you have a retail business, this is impossible to escape. You’re going nuts with promotions, employee shifts, maybe bad weather … just holding on for dear life until things return to “normal” in 2014.
But for our salvation, this should be simple. Read the rest of this entry »
CHRISTMAS 
and the other holidays can be a crazy time of year. Retail, especially, can go nuts. But there’s others, like what’s happening with health care insurance right now.
Just crazy.
But I’ve found that this can be an enjoyable kind of busy-ness Read the rest of this entry »
The Values-Based Business 