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When you get down to it, the most important things aren’t complicated.
You have a few things which guide your personal choices. Your organization’s purpose is actually pretty straightforward.
Now, you may DO a lot of things, and follow processes which have a zillion steps which contain many hazards. I get that.
Read the rest of this entry »The word “should” is a great alarm bell for drawing attention to the decision-making process.
I should get this done for my boss. I should take more time with my kids. I should drink 8 cups of water every day.
The problem is that each describes a situation where you’re giving up control over your decisions to an external force, usually a person. The question is: do you want to give up that control? Do you choose to?
Read the rest of this entry »22 years ago, the world came to a halt.
I expect that almost all of us remember where we were that morning, even those of outside the US. We had no words.
The important question, though, is: What did we learn about ourselves?
Read the rest of this entry »Our work is SO serious! SO important!
So can we allow ourselves a little fun in our work? Why not?
OK, so sometimes the work really is super serious. I want my surgeon to know as much as she can and not play around with my life. But even in this example, you’ll find that medical professionals often develop a wicked sense of humor, to take the sting out of the weight of their work.
Read the rest of this entry »We’re the absolute best at what we do! In the world!
Is that really true? And more importantly, is that what our customers and stakeholders need from us?
It’s good to step back and ask this kind of question periodically, because it’s easy to fall in the trap of trying to be the absolute best at something people don’t really care about.
Read the rest of this entry »The real world never lines up the way you’d like it to. There are always imperfections.
Of course, this is incredibly frustrating – even if you don’t think of yourself as a perfectionist.
This comes to mind because I’m currently working on a yearly budget. And I don’t dream in spreadsheets.
Read the rest of this entry »One of my challenges is being able to constantly flip between the big picture and the detailed picture. And I know others can struggle with this too.
I’ve been neck deep in spreadsheets, which is not exactly my most favorite place to be. And then I get yanked over to dealing with someone who felt ignored. Then over to that email conversation I forgot to reply to yesterday.
Sometimes it feels like I’ve done nothing but look at details.
Read the rest of this entry »It’s real easy for me to get immersed in the details of the day. It makes me feel good to be busy and “productive.”
But I need to spend time getting back to the basics, the big picture. Why? Because it gives perspective to focus on the most important things.
A recent example was an offer I had to do some work for a group who approached me. I love what they do, but it’s also more work for me and I’m cautious about taking on obligations right now.
Read the rest of this entry »When Damar Hamlin was injured in the Monday football game last week, it reset our thinking about who these players are and how much we demand of them.
It was hard for us to see everything suddenly stop – for minutes, then for an hour, and then the game was indefinitely postponed.
This brought to mind other challenging situations I’ve seen over the course of my career. Many years ago I observed that all it took was to tell my boss that “I have a family emergency” and all of a sudden all other priorities dropped.
Read the rest of this entry »Some problems are just a bear to work out. I don’t know about you, but it seems like I can get stuck on them forever. So I avoid, procrastinate, and complain.
Which, of course, is no help at all.
So I’ve developed some approaches which seem to help, at least most of the time.
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The Values-Based Business 