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You don’t know how strong something is until it’s truly tested.

This last year has been a huge stress-test for every client I’ve worked with. It’s not just because the pandemic has altered the landscape of many industries. It’s also that restrictions have faced us with deep personal and business decisions.

Every week, and even every day.

It’s tempting to just hunker down and wait for this to all blow over. Many did that in the early days, because we were hoping that things would “get back to normal” after just a few weeks. Well, that didn’t happen.

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Some days it’s just a whole lot of worrying. Well, this year, we seem to have a whole lot of them.

Yet, you want to keep your employees motivated, right?

So you put on your happy face. Everything’s OK. Then you go yell at the cat.

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These times have been unsettling for all of us, and seem to be shaking the very foundation. And it’s going to go on even longer, sad to say.

For me, the key words have been Flexibility and Patience.

Flexibility, because it seems nothing has been going according to plan for weeks now. Patience, because I have to spend a lot of time waiting for others to sort things out. But there’s one more word.

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