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There’s an attraction to making things complicated.
I get that. It makes you feel smart and capable. You can feel pride in being the best.
But it surprises me how often it helps to go the other direction – make things as simple as they can be. This is especially true in leadership.
Read the rest of this entry »When you get down to it, the most important things aren’t complicated.
You have a few things which guide your personal choices. Your organization’s purpose is actually pretty straightforward.
Now, you may DO a lot of things, and follow processes which have a zillion steps which contain many hazards. I get that.
Read the rest of this entry »We have this tendency to make things too complex in business. I spent many years of my career doing just that – trying to cover all the cases and contingencies.
But at its core, business is very simple. You sell something that people value, and they give you money because you’re solving a problem or serving a need. And you do it efficiently enough so the business can continue.
But “the devil is in the details”, right? Absolutely.
Read the rest of this entry »The world is an incredibly complicated place, and it drives me nuts sometimes.
Just when I think I’ve teased apart one problem, I find it’s connected to something else. And on and on!
So how should we deal with this fact of life?
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You have the power to make things easier or harder for your customers.
And for your employees, partners and community as well.
We all seem to complain a lot about how busy we are, how difficult life is, and how we feel everything is so complicated. A lot of that is just that we love to out-do each other on complaining, but there’s also some basic truth to it.
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The Values-Based Business 