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They’re that wonderful customer. You’ve worked with them for years, but now they’re gone.

This has happened to my clients on occasion, and it really hurts. It can shake them to their foundation if they let it.

Here’s how I’ve helped pull them back from the ledge.

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THE PARLOUR is a Colorado chain of salons stretching between Fort Collins, Boulder and Denver.

Led by Gene Cahill, it was started in Fort Collins in 1998 to fill a perceived gap in excellent, personal salon services.

That’s what you’ll see from the outside. Read the rest of this entry »

IF YOU’VE BEEN FOLLOWING the local business news, you may have heard that the Talent 2.0 Regional Workforce Strategy Report has now been released for northern Colorado.

If you have employees, or need employees, there’s some very sobering news. Read the rest of this entry »