JONATHAN RAYMOND wrote a powerful article recently called The Power of Caring over at the E-Myth Blog.  They do great work over there.

His observation is that customers make most of their decisions based on emotions rather than logic.  I find this to be absolutely true – even in surprising cases.

My background is in engineering, so I’m a pretty hardcore analytic.  Read the rest of this entry »

LAST WEEK I gave some perspectives on branding your values-based business.  My good buddy Hugh offered up a challenging question that I think is worthy of more exploration.

His question is around the values of your company versus the values employees hold as an individuals.

When you started out as a one-person company, it probably wasn’t too hard.  Read the rest of this entry »

THERE was a wonderful discussion this week when I put an announcement of this blog in one of the Facebook groups.  I have to say that I’m very pleased with the support I’ve been receiving.

Someone made a great point about how they’ve strongly branded their coaching business with a Christian theme, and how well that’s worked.  For myself, I’ve chosen to emphasize two points:

  • My personal faith journey as a basis for how I approach my coaching and business
  • An additional dimension of discussion that I might use with my clients if they get value from it

Read the rest of this entry »

GALLUP Business Journal recently published an article entitled Making Hope a Business Strategy.  I have to confess that I was a little disappointed, though, because the bottom line seemed mostly, “if you support your people, they’ll have hope in a better future and they’ll be 14% more productive.”

Sure, but that’s only scratching the surface.

Read the rest of this entry »

TpurpleODAY marks the beginning of Lent, a Christian period of reflection and renewal leading up to Easter.

If your business is based on Christian principles – either implicitly or explicitly – perhaps this would be a great time to reflect on how well it’s living up to those ideals.

Read the rest of this entry »

FOR my professional and spiritual development, I listen to a number of podcasts.  One of those is Get-It-Done Guy, presented by Stever Robbins.  A recent episode entitled How to set unplannable goals addressed situations where the normal goal-setting doesn’t work.

This idea strikes me as similar to what we’re talking about with creating a business which is values-oriented.

Normally, setting goals wouldn’t be terribly hard to do.  Read the rest of this entry »

IAM a member of a local group called Bridge Networking.  I enjoy this as an asset for growing my business, but more important, doing good in the community.

It’s a values-based organization, which is a primary reason why I stay engaged and contribute.

It was a lot of fun to have a great discussion with the group this morning around what values really look like.  Here’s the structure I introduced:

TendernessA DEAR friend died on Friday.  He was a great, generous, caring man, and he improved many lives.

This got me thinking about the role that funeral leave plays in the business world.  Yes, I know that’s a leap, but stay with me here.

Read the rest of this entry »

HERE’S the honest answer to today’s question:  Anywhere and everywhere!

OK, I realize that’s not especially helpful.

With my clients, I tend to distinguish between VALUES and GOALS.  Read the rest of this entry »

IT’S A HAPPY COINCIDENCE that I work inside a company which has a fish as a logo.  Of course, the symbol of the fish is powerful for Christianity, dating back to the earliest days of the Church.

But it’s just a coincidence.

The truth is that Read the rest of this entry »

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