You are currently browsing the tag archive for the ‘Starting’ tag.

How much do you actually design the experience for the new person on your team? I ask, because so much of that person’s attitude is going to be formed by what happens on that first day.

Imagine that you’re going into a store that you’ve never seen before. You heard some positive things, so decided to check it out on a whim.

You’ll know within the first two minutes whether this is going to be a place you’d like to come back to. The layout. How attractive the products are. Whether someone welcomes you. Even the smells and sounds.

Read the rest of this entry »

Goals are great, and can inspire you to wonderful things. But I find that people often neglect to answer a critical question: Where are you starting from?

With all my clients, we uncover their goals and visions and possibilities, but then we spend a good amount on their current situation. It’s not about me understanding their challenges.

No, it’s about uncovering resources and limitations, before designing the best next steps to take.

Read the rest of this entry »

Enter your email address to follow this blog and receive notifications of new posts by email.