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If you have a boss, then you might think that it’s best to manage the same way that they do. Consistency is good, right?
The problem is that you may not be comfortable – or most effective – adopting another person’s style. In the same way as how you developed into different directions than your siblings did, you’ll start adopting your own unique voice.
That’s a great thing, but not a carte blanche.
Read the rest of this entry »You want to deliver a uniform experience for your customers. I understand.
The problem is that much of the experience can become devoid of the humanity. You squash out any individuality from the interactions.
I think about my favorite coffee shop. Yes, I’d like to know what I’m getting, so I want the same quality of my cappucino or mocha. But the rest of the experience is all about the barista who’s in front of me.
Read the rest of this entry »I went through a training class recently which really opened my eyes to the different ways that people relate to the world around them. I’ve noticed that this is one of the primary sources of conflict between people. And of course I’ve experienced that directly!
Because I have my own way of thinking about the world and life. And I tend to relate to others using my own mindset.
The good news is that there are some very useful models which help you to understand your own way of thinking, and how to best relate to others who are different.
Read the rest of this entry »Zoom has become an absolute lifeline for many businesses. How would we have gotten anything done at all without the ability to do office jobs from home?
But we’re finding out something very important about what it means to work with others via video-conferencing: It’s not just about performing work tasks.
Yes, it’s very easy now to pull together a meeting. We discuss. We make decisions. We follow an agenda. But … it’s not enough!
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The Values-Based Business 