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We all feel blown around by events, I get that. The employee called in sick with no warning. That customer is being a total pain. You just found out that the health care costs will be going up next year, and a lot more than you expected.

When you’re reacting to each of these, how are you showing up? It’s a question that we often don’t think about – or want to think about.

But it’s in these daily interactions that you’re showing the real character of who you are.

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