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Twenty years ago I used to think that many problems in the workplace were fundamentally communication issues.

Icons8 Team on Unsplash

I’ve refined my thinking since then.

The problem with this mindset is that the solutions seem obvious: More communication. Clearer communication. Stronger communication. But the fact is that we’re incredibly over-communicated these days, and it’s overwhelming and stressful.

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Curiosity is one of the main tools for being a coach. At least for me.

When I have nothing to learn, I’m really acting in the role of an advisor or consultant. As soon as I understand the client’s situation, I can have an opinion about how to move forward.

That’s not a good thing, because what I’m really saying is how I would move forward if I was in that situation. Which may be absolutely the wrong thing for my client!

The solution?

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