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A common mistake is to send someone to a class, then throw them right into using the information.
Makes sense, right? Just-in-time training!
The problem is that there may be entirely too much pressure on proper execution on the first try. You may not want million-dollar decisions relying on a newbie’s skill without some kind of safety net.
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YOU HAVE THE BIG CHANGE you’re trying to take your organization through. You’ve created the wonderful slides which explain why it’s necessary, how the org chart is changing, and even why life will be so wonderful after the change.
And then having all the employees actually change what they’re doing … it slows to a crawl. You even see instances of reverting back to the old patterns.
What the heck is going on?

