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Even if your workers are working for a paycheck, it’s wise to learn from those who are leading volunteers.

I’ve learned a whole lot from volunteer-driven organizations, and am currently involved with several myself. In that environment, if people aren’t getting their needs met, they can simply walk away. This is one of the natural things about leading these kinds of groups.

When you’re giving someone their pay every week or two, it’s easy to fall into the trap that their loyalty will continue as long as the pay and benefits are good.

Not true.