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The pandemic broke Just In Time (JIT).
I’ve seen many examples of this in the last year, starting off with the toilet paper shortage. Remember that?
It was ridiculous! It’s not like people started using a lot more TP. It’s just that it was in the wrong place, in the wrong format. When people noticed, they started hoarding … but that just made it worse.
The real problem is that we all became accustomed to having supplies readily available. Without having to stock extra.
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The Values-Based Business 